Additional Support Options

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Design Manager, Inc. provides several methods for obtaining support for Design Manager.  Technicians are available to answer calls on our telephone support line Monday through Friday, from 9:00 a.m. ET to 5:00 p.m. ET. The number to call is (215) 345-0844.

 

We also provide support via our fax line or email.  You may fax questions to (215) 345-7243 or email support questions to Support@DesignManager.com, and a technician will contact you when they have received and reviewed your question.

 

*ALL types of Support are subject to be billed.

 

We provide two free months of support from the date you purchase the software, after which support may be purchased by the quarter hour or by 1, 6, or 12-month support contracts.

Note: Design Manager On-line users may only purchase 12-month contracts due to the reduced support rate.

 

You may also search our Knowledge Base at http://www.designmanager.com/dmkb.aspx for frequently asked questions or common issues!