Additional Support Options

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Design Manager, Inc. provides several methods for obtaining support for your program.  If you are using the latest Cloud version(s), we provide support for free. *All other programs are subject to billing.


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Contact Us via the Help Center:


Email us at A technician will contact you when they have received and reviewed your question. Emails are returned by the following business day.


Technicians are available to reply to questions on our telephone support line Monday through Friday from 9:00 a.m. ET to 5:00 p.m ET.  Call (215) 345-0844.  Please leave a detailed message explaining the support you require in order for the proper technician to return your call (generally within a few hours of receipt). All calls are taken and returned in the order they are received.


Fax questions to (215) 345-7243.




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